Your pharmacy’s phones, faxes and paperwork, in one place.

Calls, faxes and texts land in one shared inbox. To-dos, narcotic counts and compounding records sit right beside them. Built for Canadian healthcare privacy laws (PHIPA and PIPEDA).

Communications
One number, one shared inbox.
Calls
Ring every phone on your pharmacy number.
eFax
Send and receive faxes without the machine.
Messaging
Text patients from your existing number.
Campaigns
One text to every patient who opted in.
Desktop app
Instant faxes from the clinic next door, on Windows.
Compounding
Records & orders in one place.
Master formulation records
Build and version your MFRs.
Compounding records
Weigh, mix and approve each batch.
Central Fill
Send and receive compound orders between pharmacies.
Operations
The daily checks, handled.
To-dos
Turn any message into a task.
Narcotic reconciliation
See discrepancies as you count.
Forms
Patient forms, signed on their phone.
Team
Your own homepage, shifts and SOPs.
Pharmacy homepage
Notices, huddle notes and live tiles.
Staff schedule
Shifts and store hours in the calendar.
Time clock
Clock in and out with a PIN.
SOP manual
Pharmacy SOPs staff read and sign.
Automations
Answer patients when the counter is busy.
AI receptionist
Answers calls and writes up each request.
Classic refill line
Patients key in Rx numbers to refill.
AI chatbot
Replies to patient texts automatically.
Online requests
Refill, transfer and new-Rx requests from your website.

Try it yourself.

The workspace with sample data. Open a fax or tick off a task, and pick any module from the rail to see what it does.

SP

Dashboard

10 need youMon, Oct 12
Quick Actions

Communications

4
FromPatientCategoryContentReceived
Dr. A. HaddadM. OkaforPrescription2 pagesSP9:42 AM
J. LeeJ. LeeSMSGreat. Can you also refill my metformin? Same as last time.9:38 AM
P. ShahP. ShahAICaller would like to refill her blood pressure medication and anything else that is due. She will pick up tomorrow morning and asked for a text when it is ready.Refills9:12 AM
Dr. R. BrennanR. SinghVoicemailHi, it’s Dr. Brennan’s office calling about R. Singh. We’re changing his metformin to 1000 mg twice daily. A new prescription is being faxed over this morning. Please call back if you have questions.TodayAR8:41 AM
Already read6
Dr. L. ChenD. TremblayPrescription1 page1AR8:02 AM
WholesalerInvoices3 pages7:30 AM
Harbour Drug MartSMSCan you lend us 30 tabs of rosuvastatin 10 mg until Friday?Oct 10
K. MensahK. MensahVoicemailHi, just checking my blister packs are ready for Thursday. I can come by after two. Thanks.UrgentOct 10
(905) 555-0131AIRefill request from the phone line: 2 prescriptions, plus everything else that is due.Oct 10
Unknown senderAdvertisement1 pageOct 9
4 unread · 6 read↑↓ move · Enter open · E archive · A assign · T task

To-Do

4
Open
Call Dr. Brennan re. metformin dose
Voicemail
10:00 AMAR
Enter Okafor amoxicillin Rx
eFax
TodaySP
Fridge temperature log
Daily
Today
Order more cream base
Compound
OverdueOct 10

Central Fill

2
Open
K. Mensah
Ketoprofen 10% cream · Harbour Drug Mart
Pending9:20 AM
Bayview Compounding
wants to connect
Request8:55 AM
P. Shah
Omeprazole 2 mg/mL suspension · Harbour Drug Mart
ReceivedOct 10

Scroll sideways to see the whole workspace. It works best on a larger screen.

What a pharmacy juggles today.

Fax tray
Printed, sorted by hand
Personal phones
Patient texts everywhere
Sticky notes
Call-backs on the monitor
Spreadsheets & binders
Counts and compounding logs
PharmaTools
CommseFax, SMS, voicemail
To-DoTasks and calendar
NarcoticsCounts and reconciliation
FormulasMaster formulation records
RecordsCompounding records
Central FillOrders between pharmacies

See it working.

Receiving

Every fax in one list, ready to assign.

Tap a step to see it on screenTap a number to see it on screen
1Sorted by AIPrescription, invoice, important, advertisement or other. A $15 add-on.
2AssignedHand a new Rx to whoever enters it.
3Failed faxesA fax that didn’t go through turns red and has its own view. Resend it, or send it to a different number.
FromCategoryContentReceived
Dr. A. Haddad
Prescription1Sorted by AI
2 pages
SP2Assigned
9:42 AM
WholesalerInvoices3 pages7:30 AM
Unknown senderAdvertisement1 pageOct 9
Dr. R. BrennanNot delivered, needs resending
3Failed faxes
Tap a number to see each feature.
SMS

Texts with delivery status, templates and one-click tasks.

Tap a step to see it on screenTap a number to see it on screen
1Delivery statusSending… until the carrier takes it. Not delivered comes with a Retry.
2Highlight → taskSelect words in any message to make a To-Do from them.
3TemplatesSaved messages, one click away above the box.
4AttachmentsPictures and files by text need the MMS add-on (+$20/mo). The Secure Portal sends several at once.
SMS · 9:38 AM
J. Lee
(416) 555-0142
PatientJ. Lee
Hi, is my ketoprofen cream ready for pickup today?
9:31 AM
Yes, it’s ready at the counter.
9:33 AM
We’re open until 9 tonight.
Not delivered.
1Delivery status
Create task2Highlight → task
Great. Can you also refill my metformin? Same as last time.
9:38 AM
3Templates
4Attachments
photo-of-label.jpg
Tap a number to see each feature.
Quick add

Type it the way you’d say it.

Tap a step to see it on screenTap a number to see it on screen
1Plain-word dates“tomorrow 2pm”, “next Friday”, “Oct 30”. The words light up as you type.
2Repeats“every week” or “every 2 months”.
3@ assignsMatches a teammate’s first or full name.
4# labelsPicks a label, or makes a new one when you save.
Add task
Will set
Tomorrow, 2:00 PM1Plain-word dates
Every week2Repeats
Mei Chen3@ assigns
UrgentNew label “Fridge”4# labels
Tap a number to see each feature.
Formulation

Ingredients from the catalogues you buy from.

Tap a step to see it on screenTap a number to see it on screen
1Every source, one searchSupplier catalogues and Health Canada’s DPD and LNHPD, by name, brand, DIN or NPN.
2Percent or amountType either and the other is worked out for the batch.
3Flags carried overLight-sensitive, hazardous and NIOSH-listed ingredients are flagged from the catalogue.
Search catalog — name, brand, DIN, NPN…
Ketoprofen USPCAS 22071-15-4Supplier catalogueKetoprofen micronizedCAS 22071-15-4Supplier catalogueKetoprofen 50 mg capsuleDIN 00790427Health Canada DPDEthoxy diglycolCAS 111-90-0Supplier catalogueVitamin E oil 400 IUNPN 80012345Health Canada LNHPD
1Every source, one search
Ketoprofen USP
10%10 g2Percent or amount
LightNIOSH3Flags carried over
Tap a number to see each feature.

We know pharmacy, because we run pharmacies.

We know what a Monday-morning fax pile looks like. PharmaTools was designed around real pharmacy workflows.

30+pharmacies and clinics already use PharmaTools
Hosted in Canada, built for PHIPA and PIPEDA
What should PharmaTools take off your plate?
CommunicationsKeep your pharmacy's number for calls, faxes and two-way texts.
1 line
1 line
Two-way SMS$40
Compounding
1 sender
Operations
To-dosFree for a limited time
Estimated after trial$120/moIn CAD, before tax
Calls1 line$40
eFax1 line$40
MessagingTwo-way SMS$40
To-dosFree
Start 30-day free trial

Common questions

Yes. Every account starts with a 30-day free trial.

Start free for 30 days.

Create your account, pick the modules you need and set up your numbers. It takes a few minutes.

Your accountYour name, your pharmacy and how your team signs in.
Your modulesTurn on only what you need. The price updates as you go.
Your numbersGet new numbers in minutes, or keep the ones you have.
Your teamInvite staff and choose each person's role.
30-day free trial